Shipping and Returns
- The cost of shipping is included in your purchase price for all coffee subscriptions.
- We ship to all states in the USA only.
- Coffee is shipped via UPS or USPS. We will send you a confirmation email to let you know when your order has shipped.
Refund Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Coffee is a perishable good and therefore cannot be returned.
But don't worry—we're here to help! If there was an error with your order, please contact us at hello@popular.coffee within 30 days of delivery. If you are dissatisfied with your coffee for any reason we want to hear from you. We are committed to your satisfaction, and we will always do our utmost to ensure it.
If you are approved for a refund it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@popular.coffee.