BLACK coffee is a 100% specialty Arabica coffee blend of premium beans from Ethiopia, Tanzania and Guatemala. Arabica is the most flavorful type of bean and it only grows at the highest altitudes. Ours are washed and cultivated at altitudes ranging from 1450 - 2200 meters. Using a blend ensures we can offer you a consistently flavorful coffee all year round. BLACK is a medium roast, and tastes equally delicious as an espresso or filter coffee.
WHITE coffee is a 100% specialty Arabica single origin bean, which means that it is exclusively sourced from Colombia. The beans are washed and cultivated at altitudes ranging from 1650 - 1800 meters, then medium roasted in order to go particularly well with milk or sugar.
DECAF coffee is a 100% specialty Arabica bean from Colombia, processed using the MC Process. This process is the best for conserving the fine taste
Our coffee is artisan roasted weekly in upstate New York on Mondays and Tuesdays, and every bag is stamped with the date of roasting. We send out coffee to our customers everyday from Monday to Thursday, so when it arrives it's always freshly roasted!
Roast date matters because freshness is the single most decisive factor to the quality of coffee. Unfortunately, the supermarket supply chain simply can't provide that: most supermarket coffee is months, if not over a year old! And because industrial coffee sits on supermarket shelves for so long, it's aggressively roasted (some would say burnt) to mask the staleness. That's why a fresh artisan roast offers you a whole new world of yum!
There is no right way to brew your coffee other than the way that is right for you. In fact, we created Popular.coffee in order to change the nerdy conversation around premium coffee, where there always seems to be a right and a wrong way to do coffee. We get that people don't want to change the way they are used to brewing, and it's all good with us (as long as the beans are fresh)! We have carefully selected our coffees to work well for any method of coffee brewing. And for those who are interested in learning more about brewing, message us on Instagram and we'll answer any questions you have!
Our ground beans are a medium grind that work well for for almost all of your favorite brewing methods including pour over / chemex, automatic drips, french press, moka pots, aeropress and even your espresso machine if you have a pressurized portafilter. Alternatively, if you are a whole-bean enthusiast and like grinding at home, that's great too!
Popular.coffee is sent in a premium bag with a one-way valve that allows carbon dioxide to escape but stops oxygen from getting in. If you drink your coffee in less than a week you can just leave it in the bag. If you drink your coffee over the course of several weeks it's best to store your bag in an airtight container (or the super pro version: a vacuum container with a one-way valve).
Contrary to popular belief, you should never store coffee in the fridge or freezer as this will build moisture content in your beans, which ruins the flavor.
Yes!
Coffee is perishable and our beans are roasted and ground to order, so we're unable to accept returns. But don't worry—we're here to help! If there was an error with your order, please contact us at hello@popular.coffee within 30 days of delivery. If you are dissatisfied with your coffee for any reason we want to hear from you. We are committed to your satisfaction, and we will always do our utmost to ensure it.
We currently only ship to the US.
Your beans are shipped via UPS or USPS. We will send you a confirmation email to let you know when your order has shipped.
To login, click on "My subscription" and enter the email address and password used when you created your subscription account.
Alternatively, you can log in to your account using your direct link. This link is sent in your Subscription Confirmation email and your Upcoming Order email.
You can request a new password here.
In order to do this you first need to log in to your account. For help with this, please refer to "How do I log in to my account?"
Once you have logged in, if you would like to cancel your subscription, go to the Subscriptions tab and click the Cancel link next to the subscription order you would like to cancel. On the following page, you will be prompted to enter a cancellation reason.
To change your subscription, click on Delivery Schedule on the left to see all upcoming deliveries for your subscriptions. To skip a delivery, you can click Skip next to the delivery you would like to skip. Similarly, to unskip a delivery, click Unskip next to the order.
In order to do this you first need to log in to your account. For help with this, please refer to "How do I log in to my account?"
Once you have logged in, in order to update your billing information, go to the Billing Information tab. In this tab you'll find the current method of payment along with the current billing address. To update these click Edit and enter your new information. Note that this will not update your shipping address - to do so, please refer to "How do I change my shipping address?".
Your credit card will be charged every two or four weeks depending on your subscription frequency. If you decided to skip a shipment you won't be billed until your next cycle.
In order to do this you first need to log in to your account. For help with this, please refer to "How do I log in to my account?"
Once logged in, click on Subscriptions and click Edit to the right of the address. You will be taken to a page where you can modify your shipping address fields. This only affects the shipping/delivery address, this does not update billing information related to the method of payment.
